Frequently Asked Questions

• 110% Price Match Guarantee - Find Out More!
• I only received part of my order! Is the rest of my order on its way?
• Is my item made-to-order?
• Does iEDM ship worldwide?
• Use code: FREESHIP at checkout on all US ORDERS
• Where is my order?
• I paid for priority shipping on my made to order item, can I be refunded the expedited shipping fee?
• The tracking number says delivered, but I never received my order. What do I do?
• Is my purchase secure?
• What is your refund and exchange policy?
• I still need help!