Production starts quickly, so changes have a short window. Email customerservice@iedm.com with your order number and the change you need.
| Request | Window |
|---|---|
| Size or style change | Within 6 hours of ordering |
| Cancellation | Within 12 hours of ordering |
After that window, your item is already in production. A 10% fee applies to changes and a 15% fee to cancellations to cover materials already used. Shipping fees are refundable only on orders that have not shipped.
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