The tracking number says delivered, but I never received my order. What do I do?

Prior to contacting iEDM, please contact the postal carrier to open a missing item case. We are happy to assist with any lost/missing item claims however, contacting the postal carrier is the best route to locate your item. If the item is deemed misplaced by the carrier or stolen upon delivery, you will be compensated for the item via shipping insurance (if one is purchased).